Terms and Conditions

Effective Date: September 22, 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Soosh platform ("Service"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.

2. Description of Service

Soosh provides a platform for managing WhatsApp Business communications, building chatbots, and running messaging campaigns utilizing the WhatsApp Business API provided by Meta.

3. Meta and WhatsApp Compliance

To use our Service, you must comply with all terms and policies set forth by Meta and WhatsApp, including but not limited to the WhatsApp Business Terms of Service and Commerce Policy. You agree that you will not use our platform to send spam, unsolicited messages, or prohibited content. Any violation of Meta's terms may result in immediate suspension of your access to Soosh.

4. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password and for all activities or actions under your account.

5. Acceptable Use

You agree not to use the Service to:

6. Limitation of Liability

In no event shall Soosh, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

8. Contact Us

If you have any questions about these Terms, please contact Voscart Labs at [email protected].